There is almost nothing as metaphorically, if not physically, painful as watching two people who don’t know what they’re talking about try to explain something to each other.
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There was a time, in the not-too-distant past, when technical writing as a profession held a comfortable, well-established place in the development of products and software. At least, among mature organizations who understood the value that a technical writer brings to the process. Particularly in the software industry, technical writers could count on a fairly predictable routine that coincided with a development cycle that (usually) provided ample time to write 500-page user manuals, plus the online help topics.
