There’s been much ado about the millennial generation for the past few years. Whether decrying the cohort’s fondness for selfies or analyzing its symbiotic relationship with mobile devices and the Internet, there’s a glut of judgments and think pieces that attempt to define the attitudes and behavior of those born between 1980 and the early 2000s.

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We all know that starting your own business isn’t always wine and roses. There will be tough times, some of which may seem to last forever. The better prepared you are to manage your own business, the easier it will be to weather the bad times and the quicker you can get into the good.

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I averted my eyes from a billboard while driving on the highway today. I won’t pretend like I did it for the sake of keeping my eyes on the road; I did it out of principle. I’m still not sure what it was advertising, though if the previous twenty I had already seen were any indication, it was likely a brief but nevertheless compelling argument for why my current insurance provider was inadequate.

Hm. I never realized.

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The problem is timeless and universal: you think you know what someone else wants, deliver that whatever-it-is, and then find yourself mystified by the fact that the recipient isn’t thrilled by your offering. It happens with birthday presents, it happens on dates, and it happens when branding your business. Birthday presents and dates are one thing, but if there’s one place you really need to hit the target, it’s branding. How can you make sure you’re not missing the mark?

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Q: What do landing the perfect job, finding your ideal mate, and winning friends all have in common?

A: They all require you to know how to market yourself.

Yes, it’s the reason people sweat interviews (and first dates), spend hours drafting cover letters, and even pay others to assemble their résumés — we don’t always know the best way to sell ourselves. Marketing yourself is an essential skill to get where you want to go, but the process is often easier said than done.

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I was twenty when the overwhelming urge to head to the Southwest struck. I was a junior in college, living on a tiny island off the coast of Maine, and I was hungry to explore the alien landscape of slickrock and sandstone, to see arches and mesas and unimaginable rock formations with my own eyes. The canyons were calling to me, so in the spring of 1998, I took a Greyhound bus from Maine to Utah.

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Branding Experts: No High Fructose Corn Syrup 'til You Right Your Creepy Courses!

Branding Experts: No High Fructose Corn Syrup ’til You Right Your Creepy Courses!

With October 31st around the corner, it’s the perfect time to discuss a subject that’s near and dear to my heart: What happened to the apostrophe that used to live in Hallowe’en? And how long has it been missing?

For years, I thought I’d never find that charming throwback to Ye Olde Worlde punctuation, but then I’ll be darned if it didn’t turn up the other day gratuitously tacked on to the title of the Lands’ End catalog. At least, I think that’s the same one. Or maybe the Lands’ End bonus apostrophe is the rogue migrant that’s missing from Maurices clothing chain store, and has nothing to do with Hallowe’en at all. 

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Commodities have been on my mind as of late. I’m not talking about the “Trading Spaces” kind, but rather those that are mistaken for commodities when they’re actually not — especially services. This all came about when a client of mine requested that we chat about a new direction for his company’s blogs. We’d been focusing on some of the graphic design elements of the company’s service offering and hadn’t received much feedback as of late, so when I was contacted to discuss details, I got excited. Feedback and client involvement is a strong component in effective, targeted content.

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Can any business really exist without an online presence? This slightly existentialist question is really one of practicality rather than philosophy:

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Keep Calm and Free of JargonWhile editing a stack of documents a few months back, I ran across the phrase “top of mind.”

“Ugh, awkward,” I thought, and changed it. But then it popped up again a few docs later from a different writer, and then again while researching. Amid my growing suspicions, I managed to Google it with slightly shaky hands.

To my horror, I found that “top of mind” was a thing — an actual accepted phrase used in business every day by who knows how many people, and this despite its ungainly cadence and oh-so-wrongness. And top of mind is far from the only culprit. We also have nuggets like “vertical market” and leverage used as a verb in the wrong way. Also, nuggets.

Companies now have robust offerings instead of choices and they leverage solutions instead of selling stuff. And business jargon itself is

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