Anyone who’s been working in a digital-based industry for some time knows that User Experience (UX) is one of the hottest buzzwords around the office. Everything from website design to marketing campaigns is being constructed based on the principles of UX, which essentially focuses on making content easy to understand, access, and navigate for the consumer. 

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Q: What would you say are the most overused words from the past year? I nominate “pivot.”

Yes, the word “pivot” – a word that was previously only used in osteopathic and Jazz dance applications – has been tossed around quite brutally, particularly on cable news channels. The Ninja agrees that as an indication of a swift, smooth, and (ideally) imperceptible change in narrative, it is woefully inadequate.

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I used to think I was a great writer.

Of course, that was back in eighth grade, before I had any serious education or formal training in the craft. Back then, all it took to be a great writer (in my mind, at least) was a great vocabulary and a desire to cram big words into small thoughts.

Ahh, it was a simpler time. You can imagine my surprise when I received feedback in my first serious writing class.

I saw red. Lots of red.

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Now, I know what you’re thinking. Trader Joe’s is doing some guerrilla marketing, isn’t it?

Don’t worry—the advertisers haven’t bought me yet. This has nothing to do with advertising and everything to do with me stumbling across some marketing materials that have plenty of copywriting lessons to share. 

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There is almost nothing as metaphorically, if not physically, painful as watching two people who don’t know what they’re talking about try to explain something to each other.

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Copywriting is a peculiar thing.

Online copy and business-directed content don’t follow the same rules as other literary and journalistic works. Copywriting is looser in many ways, and it offers more flexibility in tone and style.

However, this doesn’t mean that you can cram your writing with whatever you want and expect it to work for your clients. The goal of most online copy is to educate and engage a readership about a topic, and just slapping words on a screen won’t do the trick.

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